Order Management Specialist

Global Business Solutions+ Logistics / Supply Chain Egypt, Cairo, Cairo Full Time Regular
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About this Position

This role is critical in ensuring smooth order processing and accurate documentation, while also supporting sales controlling through debit notes validation. 

What you´ll do

  • Manage end-to-end order processing, ensuring accuracy and timely execution.
  • Coordinate with internal teams (Sales, Logistics, Finance) to resolve order-related issues.
  • Monitor and maintain order status, delivery schedules, and customer communications. 
  • Create returns, free of charge orders, and reporting.
  • Ensure compliance with internal controls and company policies. 
  • Support continuous improvement initiatives in order management and documentation processes.

What makes you a good fit

  • Highly detail-oriented and focused candidates with a demonstrated interest in operations and a strong customer-centric approach.
  • Time-management skills, a collaborative mindset, and a commitment to continuous learning.
  • English speaker is a must (French speaker is a plus).
  • Advanced Excel and digital mindset is a plus (SAP user is a plus).

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Comprehensive Health Insurance for employee + dependents
  • Employee Assistance Programme provides a wide range of mental health and wellbeing benefits

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

JOB ID: 26092891

Job Locations: Egypt, Cairo, Cairo

Contact information for application-related questions: recruitmenteg@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Sobre a Henkel

Com base num forte legado de cerca de 150 anos, estamos a liderar o caminho para reimaginar e melhorar a vida todos os dias. Hoje e para as próximas gerações. Através das nossas marcas e tecnologias inovadoras e sustentáveis, e das nossas equipas em todo o mundo. A Henkel ocupa posições de liderança em negócios industriais e de consumo: o nosso portfólio inclui reconhecidos produtos de cuidado capilar, detergentes e amaciadores para roupa, bem como adesivos, selantes e revestimentos funcionais. 

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FAQ

Sim - é só preencher seu perfil em nosso sistema de inscrição online. Uma vez que seu perfil estiver completo, você pode se candidatar a múltiplas vagas.

Sim, por favor. Como a Henkel é uma empresa internacional, você trabalhará com colegas do mundo inteiro, e o inglês é o idioma oficial da empresa. Geralmente, a "regra" é: favor preencher sua inscrição no mesmo idioma do anúncio da vaga.

Cada vaga aberta dentro da Henkel é especial, e encontrar o candidato certo é importante tanto para o candidato contratado quanto para a Henkel. Queremos nos certificar de que o candidato e a empresa formam uma boa combinação. Daremos feedback aos candidatos durante todo o processo.

Nossa equipe de recrutamento o auxiliará a respeito de todas as dúvidas relativas à sua inscrição. Entreem contato com a equipe aqui.